Shipping costs are listed with each item, at the bottom of each page, or at the bottom of each section on a page. These shipping costs apply within the continental USA, by private carrier regular ground service. If you're outside the continental USA, would like a faster shipping method, or require shipping by mail, it'll cost more.
Most of our products ship from various warehouses around the US. These warehouses maintain much higher stocking levels than we'd be able to maintain on every item we sell. This is good for you because it drastically reduces the chance that something will be out of stock; also, you get the most recent production available. The disadvantage is, if you order several unrelated items, in most cases they can't be shipped together to save shipping cost. If you have any questions about what items can be shipped together, please don't hesitate to ask.
Special orders usually take an extra couple weeks, more or less, but can take longer. We'll do what we can to make it sooner rather than later, but very little of this time is under our control, so it's not possible to guarantee a delivery date. So if you need it by a certain date, a special order item may not be the best choice.
Because we have to commit to buy a special order item when we put the order in, we need your payment before we can order it. This means we charge your card up front.
It's usually (not always) possible to cancel a special order if it hasn't yet shipped from the manufacturer. In this case we'll refund your payment, less a $10 fee to cover the paperwork and expense involved in processing your order. We'll waive this fee if it's over 30 days since you ordered and the factory still hasn't shipped your item, or if it becomes unavailable. If the factory has already shipped it, or if we can't stop them from shipping it, it's not possible to cancel the order.
Notes & Other Fine Print
By ordering from us, you agree to these, so please read them.
International Orders (outside USA)